If you encounter any technical problem in the course of the transaction and wish to check on the status of the transaction, please call the respective contacts during the following hours:

Weekdays : 8.30am – 5.00pm
Saturdays, New Year Eve, Hari Raya Aidilfitri Eve, Chinese New Year Eve : 8.30am – 1.00pm

Please be ready to provide us with the following information:

  • Registration Number. (if any)
  • Point at which error occurred
  • Date/Time of transaction
  • Error message (if any)


Contact information



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